Cookie Policy
Last updated: February 2025
At franqoralis, we're straight with you about how we collect and use data on franqoralis.com. This policy explains what tracking technologies we use, why we use them, and how you can adjust your preferences. We believe in transparency – and we know you've got better things to do than read vague legal documents, so we've kept this practical.
What Are Tracking Technologies?
When you visit our website, small data files get stored on your device. Most people call them cookies – we use that term too, though technically we're talking about several different technologies that work in similar ways.
Think of these as memory aids for your browser. They help us remember your preferences, keep you logged in, and understand how people interact with our financial education resources. Some disappear when you close your browser. Others stick around until you delete them or they expire.
When you're halfway through our budgeting course and close your browser, a cookie remembers where you left off. Come back tomorrow and you'll pick up right where you stopped – not start from scratch.
Types of Tracking We Use
We've organized our tracking into four categories. Each serves a different purpose, and they work together to make franqoralis.com function properly while giving us insights to improve your experience.
Essential Tracking
These are non-negotiable for the site to work. They handle security, keep you logged into your account, and remember items in your course cart. Without them, you'd have to log in every time you clicked to a new page. That gets old fast. These don't track your behaviour across other websites – they're just here to keep things running smoothly.
Functional Tracking
These remember your choices and preferences. Maybe you've set the course interface to dark mode, or you prefer metric currency examples instead of imperial. Functional tracking saves these settings so you don't reset them every visit. They make the site adapt to you rather than forcing you to adapt to it.
Analytical Tracking
This is where we learn how people actually use franqoralis.com. Which courses get started but rarely finished? Where do people get stuck in our investment modules? Are mobile users having trouble with certain features? We use this data to fix problems and improve content. The information is aggregated – we're looking at patterns, not tracking individual users around the internet.
Marketing Tracking
These help us show you relevant information about franqoralis courses and resources. If you've browsed our tax planning content, you might see related course suggestions when you return. We also use these to understand which marketing channels work – whether people find us through search, social media, or word of mouth. You can disable these if you'd rather not see personalized content.
How Tracking Improves Your Experience
Let's get specific about what this data actually does for you.
- Your course progress syncs across devices – start on your laptop, continue on your phone during lunch
- We remember your preferred learning pace and suggest similar content at the right difficulty level
- The platform adapts to your schedule – if you typically study evenings, we optimize loading times for that period
- We identify confusing sections and rewrite them before most people even encounter the problem
- Popular topics get expanded with additional resources and practical examples
- Technical issues get flagged and fixed faster because we can see where things break
None of this requires us knowing your personal identity. We're interested in patterns and improvements, not surveillance.
Data Retention and Storage
Different tracking technologies stay active for different lengths of time. Here's how long various data sticks around:
When data reaches its expiration, it gets permanently deleted from our systems. We don't archive it or move it somewhere else – it's gone.
Managing Your Preferences
You've got several options for controlling tracking on franqoralis.com. The most straightforward is your browser settings – every major browser lets you block or delete tracking technologies.
Settings → Privacy and security → Cookies and other site data. Choose your blocking level and manage exceptions.
Settings → Privacy & Security → Cookies and Site Data. Firefox offers enhanced tracking protection by default.
Preferences → Privacy → Manage Website Data. Safari blocks most third-party tracking automatically.
Look for Privacy or Site Settings in your browser menu. Options vary by device and browser version.
Keep in mind that blocking essential tracking will break core site functionality. You won't be able to log in or maintain course progress. Blocking the other categories is your call – the site will still work, though your experience might be less personalized.
Third-Party Services
Some features on franqoralis.com involve third-party services that use their own tracking. When you watch an embedded video tutorial or use our interactive calculators, those providers might collect data according to their own policies.
We choose partners carefully and only work with services that respect user privacy. But once you interact with third-party content, their policies apply. We can't control what they do with your data – though we can (and do) drop partners who abuse user trust.
Third-party tracking typically includes video providers, payment processors, and content delivery networks. These services are necessary for the platform to function at scale, but we limit their scope wherever possible.
Updates to This Policy
Technology changes, regulations evolve, and we occasionally add new features that affect tracking. When we update this policy, we'll change the date at the top and notify active users through email.
Major changes – like adding entirely new categories of tracking – get announced prominently on the site before they take effect. Minor clarifications or technical updates might not warrant a full announcement, but the updated policy will always be available here.
We recommend checking back every six months or so if you're particularly privacy-conscious. The fundamentals rarely change, but the details might shift as we refine our approach or respond to regulatory requirements.
Questions About Our Tracking Practices?
We're happy to explain our approach in more detail or help you adjust your settings.
Email us at contact@franqoralis.com
Call +61 755 247 800 during business hours
Visit us at Shop 3-017, 3, 5 Underwood Rd, Homebush NSW 2140, Australia